Customer Service
(510) 499-5772
- Shipping & Delivery
- Orders ship within one week of the order being placed. All items are lovingly poured and adored by hand using the highest quality processes and ingredients. You will smell and feel the difference right away. Delivery is by Canada Post Expedited Mail, and FedEx is available upon request..
- Privacy & Security
- We value your privacy. Any information collected during sales is used only to fulfill that sale.
- Returns & Replacements
- We always guarantee the quality of our creations. Due to the consumable and energetic nature of the products there are no returns.
- Ordering
- Please order online, or call at (510) 499-5772.
- Payment, Pricing & Promotions
- Payments are accepted by Paypal, cheque, money order and credit card.
- Viewing Orders
- At any time you may log into your account to view past orders you have made, and check on the status of pending orders.
- Updating Account Information
- All account details can be edited by logging into your account, or updating details with your next order.
- Adding Items, Once your Order has been Placed
- Items may be added within 24 hours of placing an order (except weekends, which you have until Sunday night). The easiest, fasted and clearest method for all is to order through the website and we shall credit the extra shipping charge. We will notice the double order and for extra clarity, send an email requesting that the orders be combined, to : sage@livinglibations.com. If it is after 24 hours from the original order, we will have already packed up your order and a new separate order with separate shipping charges will need to be placed.